SALVATORE SALPIETRO
64 Redcliffe Gardens, Flat
4, London SW10 9HD
+44 (0) 7765481358 sal@salpietro.com
SUPPORT COORDINATOR – PROJECT MANAGEMENT
NETWORK AND SYSTEMS ADMINISTRATOR
Internationally experienced and accomplished,
self-motivated Support Coordinator, Project Manager and Team Leader with 10+
years experience in Information Technology with specific expertise in network
administration. Comfortable and excels
in international and multicultural settings.
Skilled in directing multiple tasks effectively and mastering innovative
software (PC/Mac). Successfully managed numerous IT-related projects including
implementation and maintenance of LAN networks, proxy servers, technical
support and training. Holds a degree in
Social Sciences with international experience.
Proven ability to effectively lead and work with a talented team, often
in, but not limited to, systems repair, maintenance, and firewall
administration. Record of accomplishment
for successfully completing projects and increasing customer satisfaction. In-depth knowledge of web design, technical
design, and instruction. Excellent
verbal/oral communication and customer service skills blended with office
managerial Skills. Technical familiarity with Visual Basic, Java Script, and
C++. U.S. and Italian (EU) Citizenship.
Fluent in English & Italian
Conversant in Spanish, French, & German
|
î Project Development |
î Network
Administration |
î Administrative
Coordination |
|
î Web Application and
Design |
î Technical Support |
î Conflict Resolution |
|
î International
Expertise |
î Staff Motivation /
Training |
î Team Leadership |
UNIVERSITY OF CALIFORNIA, Rome, Italy 2007-2008
IT
Specialist / IT Office Administrator
§
IT
Support/Network Administrator for an all-Mac administrative environment and
Windows PC student resources. Implementation of Mac/Windows Server
§
Serves
in a project management capacity by providing oversight to the information
technology needs for the University of California study centers in Rome and in
Siena.
§
Performs
network administration, resource development for student and faculty,
development of website, email and database projects, and academic data
management.
§
Conducted
other general office related tasks such as financial accounting and student and
faculty support demonstrating flexibility in meeting the needs of a small
staff.
§
Significantly
improved the website to include dynamic registration system and library
database.
§
Expanded
the WiFi networks campus wide.
§
Implemented
the Online Language Placement system in collaboration with Siena Study Center.
PRIVATE IT CONSULTING PRACTICE, Rome, Italy 2003-Present (Special
Projects)
§
Recently
completed a campus-wide upgrade of all Mac machines for Penn State University
of Rome. Project included transfer of user accounts, data/permissions and
software configuration.
§
Provides
computer support as an English-speaking IT Consultant in Rome.
§
Performs
freelance work including simple laptop servicing, designs and implements wired
and wireless networks, and consults with agencies on internet provision needs.
§
Consulted
with clients to include Penn State University, Richmond of London, CNN, U.S.
Embassy, Australian Embassy, Fulbright Foundation Italy, King Sturge, and many
other high-profile businesses and professionals.
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PROFESSIONAL EXPERIENCE (continued…)
THE AMERICAN UNIVERSITY OF ROME, Rome, Italy 2003-2007
§
Designed
and maintained the Visual Media/Film Lab, comprised of 15 high-end Mac machines
with video production hardware and software such as Final Cut Pro and other
effects packages
§
Managed,
maintained, and supported an in-classroom A/V equipment, and the auditorium
technical systems. Managed the IT and AV
budget.
§
Served
as second-in-command of all IT, website, support and development needs.
§
Prepared
proposals to advance the University’s technology offerings.
§
Served
as the Communications Department Technician, providing service and maintenance
of film making equipment, photography darkroom, and Visual Media Lab.
§
Trained
students to use high-end video cameras and film editing equipment.
§
Implemented
the Upgrade Project to ensure all classrooms received modern instructional
equipment.
§
Managed
the project to redesign the previous website to become a relevant tool.
§
Provided
supervision of IT Technician/Support, Audio/Visual Equipment Support, and
Communications Department Technician.
§
Conducted
daily interaction and support for a diverse student and faculty providing quick
resolution to IT problems.
§
Implemented
innovative systems such as centralized print station systems, and automatic
methods for maintaining PC security.
§
Designed,
installed, and maintained the deployment and growth of campus Wireless Network
systems.
BENCHMARK INTERNATIONAL, Lakewood, New Jersey 2003
§
Created
AutoCAD drawings for customer service and pricing after receiving custom
countertop information and job packets from the “Template Division” of a
Benchmark Surfacing and Countertop company.
§
Prepared
data for the manufacturing process and arranged parts to fit onto prefabricated
sheets to “puzzle” countertops together for fitting and fabrication.
§
Created
programs for the CNC machine to cut out parts, utilizing Router CIM
Programming, resulting in innovative and unique job packets for each program.
§
Developed
creative solutions to enhance and improve department efficiency such as
converting a hybrid manual/digital job processing procedure into a fully
digital procedure improving accuracy and efficiency.
FUTURE OF HEALTH CARE, Barnegat, New Jersey 2002
§
Primary
point of contact for office and clerical work and served as resident Technical
Advisor.
§
Repaired
computers and serviced the network.
§
Maintained
the database system and implemented file formats to share with clientele.
§
Designed
multiple company websites and digital resources, LAN, and database layout.
BARNEGAT TECHNOLOGIES, LLC., Barnegat, New
Jersey 2001-2002
§
Provided
on-site and in-shop network support, PC repairs, and troubleshooting while
conducting one-on-one training sessions with business owner, clients, and
senior citizens.
§
Performed
software configuration and administration of various operating systems.
§
Conducted
IT sales and customer service tasks.
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PROFESSIONAL EXPERIENCE (continued…)
ABBINGTON ASSOCIATES ENGINEERING, Freehold,
New Jersey 1998-2001
§
Created,
implemented, and maintained two Windows NT 4.0 servers, network and PC systems.
§
Supported
software and hardware maintenance upgrades.
§
Maintained
internet/email server and system, routers, hubs, switches, and large format
network plotting/printing systems.
§
Completed
Civil Survey Computer Drafting with revisions, mark-ups and plot plans.
§
Provided
hardware and software support and repair for over 35 employees including,
technical support and private instruction for employees.
COMPUTER SKILLS
Network &
Internet Administration: Internet
proxy server and firewall administration. Microsoft Office and Exchange
internet/inter-office e-mail services. Set up and maintenance of TCP/IP,
IPX/SPX, NETBeui, DHCP, peer-to-peer networks, file servers, MS
BackOffice/Exchange, Switches, Hubs, DSL/Cable broadband, Data Backup/Recovery,
accounts management, network security and virus protection.
Software: MS Office 2000-2007, Desktop publishing, HTML, notepad, CSS, XML,
Adobe Photoshop, Macromedia Software (Fireworks, Flash), Web Development software
(FrontPage 2000, HomeSite and Dreamweaver), Netscape/Internet Explorer, Visual
Basic, AutoCAD
Platforms: Windows
3.11/95/NT/2000/XP/Vista, Windows NT-2003 Server and Workstation, MS Dos, Mac OS, general Unix knowledge
EDUCATION & CERTIFICATIONS
THOMAS EDISON STATE COLLEGE, Trenton, NJ
Bachelors Degree in Sociological Sciences /
History
OCEAN COUNTY COLLEGE,
Tom’s River, NJ
Associates
Degree in Computer Science Deans List, 2003
AMERICAN UNIVERSITY
OF ROME, Italy
Anthropology
and Literature Coursework, 2002/2004-2005
Participant: HARVARD National
Model United Nations Conference, Boston,
February 2007
CompTIA A+ Certified
Computer Technician
CompTIA Network+
Certified Network Technician
CompTIA Internet+
Certified Internet Administrator
REFERENCES
Jeffrey
Goldberg – Rome, Professor: jeffrey_m_goldberg@hotmail.com +39 06.5406160
Bernhard
Humpert – Rome, Ex-President, Pfizer Europe: bah.humpert@tiscali.it +39 335.1226924
Parker
Borg – Paris, U.S. Ambassador: borgs_pa@hotmail.com +39 06.85353939
Carey
Trevisan – New Jersey, Director of Admissions, Ocean College: +1 732.2550400
Others available on request
INTERESTS AND HOBBIES
Technology,
Guitar, Songwriting, Digital Music Recording, Travel and Foreign
Languages/Cultures